PRIVACY POLICY

Effective Date: 03 October 2024

At Mrobotics (referred to as "we," "us," or "our"), we take your privacy and the protection of your personal data seriously. This Privacy Policy outlines how we collect, use, process, store, and share your personal information when you interact with Mrobotics.in.

By accessing or using our platform and services, you expressly acknowledge and consent to the collection, usage, storage, and disclosure of your personal information in accordance with this Privacy Policy. We ensure that our practices comply with the applicable data protection laws of India, including the Information Technology Act, 2000 ("IT Act") and the Digital Personal Data Protection Act, 2023, thereby providing a robust framework for securing your personal data.

This Privacy Policy aims to provide you with a clear explanation of the types of information we collect, how we use it, and the circumstances under which we may share it with third parties. We are committed to safeguarding your privacy and ensuring that your personal data is processed in compliance with these regulations.

Please take the time to read this policy carefully. If you have any concerns or questions regarding how we handle your data, feel free to contact us at any time. Your continued use of Mrobotics.in signifies your acceptance of this Privacy Policy and any amendments made in the future.

INFORMATION WE COLLECT
1. We collect various types of personal information to provide, enhance, and improve our services. This information is collected when you interact with Mrobotics.in by registering for an account, using our platform, or communicating with our support team.
2. The categories of information we collect include:
  1. This includes your full name, email address, and mobile number, which are collected during the registration process. Your mobile number is verified via a One-Time Password (OTP) to ensure account security and validity.
  2. To access and use our services, we require you to create a username and password. Additionally, you may be asked to provide other necessary credentials, such as your Lapu ID, Password, Pin, which enable the automation processes provided by our platform.
  3. As part of our Lapu Automation Service, we collect details of the transactions you process via your Lapu SIM through our platform. This includes the nature and frequency of transactions, as well as any reports generated based on these activities.
  4. To optimize our platform and improve your experience, we collect technical data such as your IP address, device type, and browser information. This helps us analyze traffic patterns, troubleshoot technical issues, and ensure the smooth functioning of the platform.
  5. We use cookies and other tracking technologies to collect information about your browsing activity on our platform. These technologies help us remember your preferences, improve the functionality of the website, and provide a personalized user experience. For more information about how we use cookies, please refer to our Cookie Policy included in this Privacy Policy.
3. Mrobotics.in is intended for use only by individuals who are 18 years of age or older. We do not knowingly collect personal information from children under the age of 18. If we discover that a child has created an account or provided personal information, we will take immediate action to delete the account and remove any associated data from our records.
4. If you become aware that a child has registered for an account on Mrobotics.in, we strongly encourage you to contact us at support@mrobotics.in, so we can take appropriate action. We also urge all users to report any such incidents to us promptly if they suspect a minor is using our platform.
5. By using our services, you confirm that you are of legal age to form a binding contract under the applicable laws of India, including the Indian Contract Act, 1872, Information Technology Act, 2000 and the Digital Personal Data Protection Act.
PURPOSE OF DATA COLLECTION
1. We collect and process your personal data to ensure the efficient operation and improvement of Mrobotics.in, and to provide you with a secure, seamless, and customized experience. The specific purposes for which we collect and use your data include:
  1. We use your personal identification information to verify your identity during the registration process. This helps ensure that only authorized individuals gain access to their accounts, enhancing security. Your verified email and mobile number are essential for managing your account, recovering lost credentials, and providing you with critical updates about the platform.
  2. The core function of our platform involves automating the services of your Lapu SIM. We collect and process your data to facilitate seamless integration/connection of your Lapu SIM with the Mrobotics platform, enabling efficient processing of requests and transactions on your behalf. This includes ensuring that your Lapu remains connected and operational through our automation software.
  3. We use your personal data to provide you with assistance and customer support, such as resolving technical issues, addressing payment inquiries, managing plan activations, and responding to your queries in a timely manner. This helps us deliver a smooth user experience and ensures that your issues are resolved efficiently.
  4. Your usage data is crucial for us to analyze how our platform is being utilized. We use this information to perform internal research, monitor traffic patterns, troubleshoot issues, and continuously improve the efficiency, functionality, and overall performance of the platform. This data also allows us to personalize your user experience by optimizing features based on usage trends and preferences.
  5. As a responsible service provider, we collect and use your data to comply with applicable laws and regulations, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act. This involves responding to lawful requests made by government authorities or law enforcement, conducting internal audits, preventing fraudulent activities, and safeguarding the integrity of the platform. Additionally, your data may be used to detect and prevent security breaches or misuse of our platform.
  6. Where applicable and with your explicit consent, we may use your contact information to send you promotional materials, service updates, and special offers related to Mrobotics.in. You have the right to opt-out of receiving such communications at any time by following the instructions provided in the emails or by contacting our support team.
  7. In some cases, your data may be processed in conjunction with third-party services integrated into our platform for purposes like analytics, payment processing, and hosting. These third-party providers are carefully selected, and we ensure that they follow stringent data protection practices in accordance with Indian laws, including the IT Act, 2000 and the Digital Personal Data Protection Act.
HOW WE USE YOUR DATA
1. We utilize your personal data to ensure the smooth functioning of our platform, enhance your experience, and comply with applicable laws. The various ways in which your data may be used include:
  1. Your data is essential for us to provide you with access to our Lapu Automation services. This includes using your personal information to set up and maintain your account, automate processes through your Lapu SIM, and ensure that all transactions you initiate are efficiently processed and completed. By securely connecting your Lapu SIM to our platform, we can automate your requests and transactions in a seamless manner.
  2. We collect and use your data to process transactions on your behalf via your Lapu SIM. This includes handling your requests and transmitting them to the relevant operators. The responses and statuses received from your operator are relayed to you through the Mrobotics platform. We ensure that the data exchange necessary for these operations is handled securely and efficiently, although Mrobotics is not liable for incorrect responses or failures originating from third-party operators.
  3. We use your contact details (such as your email and phone number) to communicate with you about account activity, service updates, or changes in your subscription plan. If you reach out to us for assistance or support, your data will be used to track your issue and provide a timely and effective resolution. Additionally, we may send you notifications regarding changes to our platform, security updates, or important alerts about your account status.
  4. To protect your account and ensure a secure user experience, we implement industry-standard security measures, including Two-Factor Authentication (2FA), which adds an additional layer of protection to your account. We also employ encryption technologies to secure sensitive data such as your login credentials, transactions, and other account-related activities. These measures ensure that your data is protected from unauthorized access or breaches.
  5. Your data is essential for us to understand how our platform is used and to continuously improve it. We use your data for internal research and analytics, allowing us to monitor usage patterns, optimize performance, and introduce new features that better meet your needs. This also includes evaluating trends, diagnosing technical issues, and enhancing the overall efficiency of our services.
  6. With your explicit consent, we may use your contact information to send you promotional communications regarding new services, special offers, or updates related to Mrobotics.in. These communications are designed to keep you informed about the latest improvements or deals that may benefit you. You retain full control over receiving such messages and can opt out at any time.
  7. To improve our platform and its performance, we may share certain aspects of your data with trusted third-party service providers. These third parties assist us in providing services such as analytics, hosting, payment processing, and marketing. We ensure that all third-party service providers comply with the highest standards of data protection and operate in accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act of India.
  8. We may also use your data to comply with applicable legal obligations and requests from regulatory authorities or law enforcement. This ensures that our operations remain within the boundaries of the law, and we can take necessary steps to protect the platform and its users from potential misuse or violations.
2. By using your data in these ways, we ensure the effective operation of our platform, safeguard your personal information, and continuously strive to enhance the services we provide.
COOKIES AND TRACKING TECHNOLOGIES
1. To provide you with a seamless and personalized experience, Mrobotics.in uses cookies and similar tracking technologies. Cookies are small files stored on your device by your web browser when you access our platform. These files help us understand how you interact with our site, tailor content to your preferences, and improve the functionality and performance of our services. By continuing to use our site, you are consenting to the use of cookies in accordance with this policy.
2. Why We Use Cookies
  1. We use cookies to provide essential services, enhance your browsing experience, and ensure the security and integrity of the platform. Cookies enable us to recognize you when you return to our site, save your preferences, and analyze usage patterns to make necessary improvements. These technologies also assist us in delivering relevant marketing content and advertisements that may be of interest to you.
3. Types of Cookies We Use
  1. Our platform uses different types of cookies, each serving a specific purpose. These include:
    1. Essential Cookies: These cookies are crucial for the basic functionality of our platform. They enable core features like account authentication, secure logins, and the smooth operation of essential processes such as API requests and transaction handling. Without these cookies, certain parts of our platform may not function correctly, and your ability to access our services could be impaired.
    2. Performance and Analytics Cookies: These cookies collect data about how users interact with our platform. We use this information to monitor traffic, analyze platform usage, and improve performance. This helps us identify technical issues, optimize website speed, and understand which features are most popular. Performance cookies allow us to make data-driven improvements to enhance user experience.
    3. Marketing and Advertising Cookies: Marketing cookies track your interaction with our platform and may be used to deliver personalized advertisements and promotional content based on your browsing habits. These cookies help us understand your preferences, and in some cases, they may be shared with third-party advertisers to display relevant ads on other websites or social media platforms. By using these cookies, we can create a more personalized and targeted user experience.
4. Control and Management of Cookies
  1. You have the ability to manage your cookie preferences through your browser settings. Most browsers allow you to accept or reject cookies, view the cookies that are stored, and delete them if necessary. While disabling certain cookies may not prevent you from accessing our website, please note that some features and functionalities of the platform may not work as intended if essential or performance cookies are disabled. This could affect your experience, such as limiting the ability to log in securely or navigate efficiently through the site.
5. Third-Party Cookies
  1. In addition to the cookies set by Mrobotics.in, some third-party services that are integrated into our platform (such as analytics or payment processors) may also place cookies on your device. These third-party cookies are beyond our control, but we ensure that all such third-party providers comply with Indian data protection laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act. The collection and use of data by third parties are subject to their own privacy policies, which we encourage you to review.
6. Consent to Use of Cookies
  1. By continuing to use our platform, you consent to our use of cookies and tracking technologies as described in this policy. If at any time you wish to change your cookie preferences, you can do so by adjusting your browser settings. Please refer to your browser's help section or the "Settings" tab for further guidance on managing cookies.
7. Further Information
  1. If you have any questions or concerns regarding our use of cookies and other tracking technologies, please contact our support team at support@mrobotics.in. We are committed to ensuring transparency in how we collect and use your data and are here to help with any inquiries you may have.
DATA SHARING AND DISCLOSURE
1. At Mrobotics.in, we value your privacy and are committed to ensuring that your personal data is shared only in ways that are necessary for providing our services, complying with legal obligations, and improving the functionality of our platform. We do not sell, trade, or rent your personal information to unauthorized third parties, and any sharing of data is done in strict accordance with applicable laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act of India.
2. We may share your personal data under the following circumstances:
  1. Third-Party Service Providers: In order to operate and enhance the platform, we rely on a network of trusted third-party providers who perform various functions on our behalf. These service providers include hosting companies, payment gateways, analytics providers, customer support platforms, and marketing services. We may share relevant portions of your personal information with these third parties to facilitate the efficient delivery of services, such as processing payments, hosting your data securely, analyzing platform performance, and providing customer support. We ensure that all third-party providers follow the highest standards of data protection and comply with Indian data protection laws.
  2. Compliance with Legal and Regulatory Requirements: There may be occasions where we are legally obligated to share your personal data with government entities, regulatory authorities, or law enforcement agencies. This could occur in response to a legal request such as a court order, subpoena, or government inquiry. In such cases, we will disclose only the information that is necessary to comply with the legal requirements and ensure that any request is consistent with applicable laws. We may also share your information to protect our rights, prevent fraud, ensure the security of our platform, or enforce our terms of service.
  3. Business Transfers: In the event that Mrobotics.in undergoes a business transition such as a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity or third-party involved in the transaction. In such cases, we will take all reasonable steps to ensure that your data remains protected and that the acquiring party adheres to the terms of this Privacy Policy.
  4. Internal Purposes: In some cases, your data may be shared within our organization for operational purposes, such as improving customer service, managing accounts, or optimizing our service delivery. Any internal sharing of data will be conducted under strict data security protocols, ensuring that your information remains protected at all times.
  5. With Your Explicit Consent: In situations where we may share your personal information for purposes not covered in this policy, we will always seek your explicit consent before doing so. This ensures that you have full control over how your personal information is handled and can make informed decisions about data sharing.
3. Whenever your personal data is shared with third-party providers, we ensure that appropriate safeguards are in place to protect your information. This includes entering into data protection agreements with these providers, which obligate them to handle your data securely, use it only for the purposes specified, and comply with relevant Indian data protection laws. We take every step to ensure that your data is protected throughout the sharing process.
4. We want to reassure you that we do not share your personal information with other users or unauthorized third parties. Your data is never used for any purposes that fall outside the scope of this Privacy Policy without your knowledge or consent.
5. In some cases, our third-party service providers may be located outside of India. If your personal data is transferred to another country, we ensure that such transfers are carried out in compliance with the applicable data protection laws. We take all reasonable steps to ensure that the same level of data protection is maintained, regardless of where your data is stored or processed.
6. You have full control over how your data is shared. If you wish to learn more about the third-party providers we work with or how your data is handled, you can contact us at support@mrobotics.in. We are committed to being transparent about data sharing and ensuring that your privacy is always respected.
DATA STORAGE AND RETENTION
1. At Mrobotics.in, we are committed to ensuring that your personal data is stored securely and retained only for as long as necessary to fulfill the purposes for which it was collected. We use a combination of industry-standard technologies, encryption methods, and trusted third-party servers to safeguard your data throughout its lifecycle. This clause outlines how your data is stored, how long we retain it, and the measures we take to protect it.
2. Your personal data, including your processed transaction data, is stored on secure servers managed by trusted third-party providers. These servers may be located both within India and in other countries. Regardless of where your data is stored, we ensure that all storage providers adhere to the strictest standards of data protection and comply with Indian data protection laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act.
3. We utilize a combination of Indian-based servers and servers located outside of India for enhanced storage capabilities and to ensure redundancy. This multi-location storage approach helps to prevent data loss in the event of a technical failure or natural disaster. All servers used by Mrobotics are carefully selected to provide a high level of security and reliability.
4. We store your processed transaction data for a period of 3 months from the date of the transaction. After this retention period, your transaction data will be permanently deleted from our servers. This ensures that we only keep data for the time necessary to provide services, comply with regulatory requirements, and maintain the integrity of your account. Once deleted, the data is irretrievable, and we will no longer have any records of the transactions.
5. If you wish to retain a copy of your transaction data for your records, we recommend downloading and backing up the data regularly, as we cannot recover it after the 3-month retention period has elapsed.
6. We take the security of your data very seriously. To safeguard your personal and transactional information, we employ encryption technologies, which ensure that your data is protected from unauthorized access both during transmission and while at rest on our servers. Encryption adds an additional layer of security, minimizing the risk of data breaches or tampering.
7. In addition to encryption, we implement secure access controls, monitoring systems, and regular security audits to ensure that our data storage infrastructure remains robust and resistant to threats. Only authorized personnel with a legitimate need to access your data for operational purposes have the ability to do so, and they are bound by strict confidentiality obligations.
8. While Mrobotics takes all reasonable measures to protect your data, we encourage you to be proactive in securing your information. We recommend that you regularly download and back up any important data, such as transaction histories and account activity, to ensure that you have your own copy in case of any unforeseen circumstances. While we take every precaution to protect your data, technical issues, third-party server failures, or natural disasters could result in data loss that is beyond our control.
9. Certain personal information, such as account details (username, email, Lapu ID, etc.), may be retained for longer periods as required by law or for legitimate business purposes, such as ensuring compliance with financial or regulatory obligations. In such cases, we ensure that the data is securely archived and protected from unauthorized access.
10. When data reaches the end of its retention period or is no longer needed, we ensure that it is securely deleted or anonymized. This includes the permanent removal of data from all storage systems to prevent any possibility of recovery. Our data disposal process follows industry best practices to ensure that your information remains protected even after deletion.
11. If your data is stored on servers located outside India, we ensure that any international data transfers comply with relevant data protection laws. This includes implementing adequate safeguards, such as data transfer agreements or standard contractual clauses, to ensure that your data remains protected no matter where it is stored.
12. You have the right to access the personal data we store about you and to request corrections or deletions if necessary. If you have any questions about how your data is stored or wish to exercise your rights, you can contact us at support@mrobotics.in. We are committed to transparency and will provide you with the information you need to understand how your data is managed.
DATA SECURITY
1. At Mrobotics.in, we prioritize the security of your personal and transactional data, and we are committed to protecting it against unauthorized access, breaches, and other potential threats. We implement industry-leading security measures to ensure that your information is handled with the utmost care and remains secure throughout your interactions with our platform.
2. We employ a combination of encryption technologies, secure access controls, and continuous monitoring to safeguard your data. These include:
  1. Encryption: All sensitive data, such as your login credentials, transaction details, and personal information, is encrypted both during transmission and while stored on our servers. This ensures that even if data is intercepted, it cannot be read or tampered with by unauthorized parties. Encryption forms the backbone of our data security practices, providing a robust layer of protection for your information.
  2. Two-Factor Authentication (2FA): To add an additional layer of security to your account, we offer Two-Factor Authentication (2FA). 2FA requires you to verify your identity using a second method (such as an OTP sent to your registered mobile number) in addition to your password when logging into your account. This reduces the risk of unauthorized access, even if your password is compromised.
  3. Secure Access Controls: Only authorized personnel with legitimate operational needs can access your data. All access to sensitive information is strictly controlled and monitored to ensure that it is only handled by those who need it. We have stringent internal policies in place to prevent unauthorized data access by employees, contractors, or third-party partners.
  4. Continuous Monitoring and Security Audits: We regularly monitor our systems for any suspicious activity, potential vulnerabilities, or signs of unauthorized access. This proactive approach allows us to detect and respond to security threats in real-time. In addition, we conduct regular security audits and penetration testing to ensure that our security infrastructure is up to date and capable of handling emerging threats.
  5. Data Anonymization and Masking: Where applicable, we use data anonymization and masking techniques to further protect your information, especially when it is used for internal analytics or shared with third-party service providers. This ensures that your personal information remains confidential, even when it is processed for operational purposes.
3. While we take extensive measures to protect your data, your participation is essential in maintaining the security of your account. We strongly encourage you to take the following steps to ensure the safety of your information:
  1. Keep Your Credentials Secure: Your account credentials, including your Lapu ID, password, Pin, API keys, and any other authentication methods, should remain confidential. Do not share this information with anyone or use weak passwords that are easy to guess. We recommend using complex and unique passwords and updating them regularly.
  2. Monitor Your Account for Suspicious Activity: Keep an eye on your account for any unusual activity. If you notice any unauthorized access or suspect that your credentials have been compromised, please notify us immediately, and we will take the necessary steps to secure your account.
  3. Avoid Phishing Scams: Be cautious of phishing attempts where malicious actors try to trick you into revealing your account credentials by pretending to be Mrobotics.in or another trusted entity. We will never ask for your password or sensitive information via email or other unverified channels.
  4. Enable Two-Factor Authentication (2FA): We strongly recommend enabling Two-Factor Authentication (2FA) on your account to add an additional layer of protection. This reduces the risk of unauthorized access and enhances the overall security of your account.
4. While we take every precaution to secure your data, Mrobotics cannot be held liable for data loss or security breaches caused by external factors beyond our control, such as:
  1. Hacking or Unauthorized Access: Although we implement strong security measures, sophisticated hacking attempts or unauthorized access by external actors may still occur. In such rare cases, we will take prompt action to minimize the impact, but we cannot guarantee the absolute security of data in all circumstances.
  2. Hardware Failures or Software Corruption: Instances of hardware failures, software corruption, or unforeseen technical issues may result in data loss. While we have redundancy measures and backups in place to mitigate these risks, we cannot be held liable for data loss resulting from such occurrences.
  3. User Negligence: If you fail to take necessary precautions, such as securing your account credentials or enabling two-factor authentication, Mrobotics is not responsible for any resulting data loss or unauthorized access. We urge you to take responsibility for protecting your own account and data.
5. You have the right to inquire about the security measures we implement and to seek additional information about how your data is protected. If you have any concerns about the security of your data or wish to know more about our data protection practices, please contact us at support@mrobotics.in.
THIRD PARTY DEPENDENCIES
1. At Mrobotics.in, we strive to provide a reliable and seamless service experience for our users. However, the nature of our services involves integration with and reliance on third-party operators, service providers, and infrastructure. While we take all necessary steps to ensure the smooth operation of our platform, certain aspects of our services depend on the performance and availability of external third-party services, over which we may have limited control. This clause outlines the dependencies on third-party services and the limitations of our responsibility in cases of service disruption.
2. Mrobotics provides Lapu Automation services that depend on various third-party operators, such as mobile network providers, server hosts, payment processors, and other infrastructure providers. These third-party entities play a vital role in enabling the successful completion of transactions, data storage, and other key operations on the Mrobotics platform.
3. We work with carefully selected and trusted third-party partners to ensure that our services are reliable and secure. However, any issues on their side—such as technical failures, maintenance periods, network outages, or changes in their systems—can directly impact the functionality and availability of Mrobotics services.
4. If a third-party operator or service provider experiences downtime, degradation of services, or any other disruption, the following may occur:
  1. Service Interruptions: You may experience interruptions in the operation of your Lapu Automation service, where transactions are delayed, suspended, or fail to complete as intended. Such interruptions are beyond the control of Mrobotics and will be resolved as soon as the third-party provider restores their services.
  2. Data Access Issues: If the third-party servers used to store or process your data encounter any technical problems, you may experience temporary limitations in accessing your account information or transaction histories. Once the external issue is resolved, normal service will resume.
  3. Payment Processing Delays: Any disruptions or technical issues on the part of third-party payment processors may lead to delays in the activation of your subscription plans, processing of refunds, or completion of transactions. These delays will be handled in accordance with the policies of the respective payment gateway.
5. Mrobotics is not responsible for any issues or losses arising from disruptions caused by third-party service providers, including but not limited to:
  1. Downtime or Unavailability of Services: We cannot guarantee the continuous availability of third-party services, such as network operators or hosting providers. In the event of a service outage on their end, we will work diligently to restore services as quickly as possible, but we cannot be held liable for any resulting delays or service interruptions.
  2. Inaccurate or Delayed Data from Operators: Mrobotics is not liable for any inaccuracies, delays, or errors in the data provided by third-party operators or their systems. For instance, if a mobile network operator returns an incorrect transaction status or fails to process a request as expected, the resulting issues are beyond our control.
  3. Service Modifications by Third Parties: If third-party providers make changes to their systems, terms of service, or technical requirements, this may affect the operation of the Mrobotics platform. We will do our best to adapt to such changes promptly, but Mrobotics is not responsible for any temporary service disruptions that may occur during this process.
  4. Downtime of Hosting Servers: We rely on third-party server providers to store and manage your data. In the event that these servers experience downtime, technical failures, or security incidents, you may experience delays in accessing your account or using our services. While we work with providers that offer high levels of reliability, such issues are ultimately beyond our control.
6. While we cannot eliminate all risks associated with third-party dependencies, we implement the following measures to minimize their impact on our services:
  1. Redundancy and Backup Systems: Where possible, we employ redundancy measures and backup systems to ensure that data and services remain accessible, even in the event of localized server failures or network issues. This helps to reduce the impact of downtime and ensures that we can recover from disruptions as quickly as possible.
  2. Proactive Monitoring: We continuously monitor the performance of the third-party services we rely on to detect any issues early. If we identify potential risks or disruptions, we take prompt action to minimize their impact on your experience and communicate updates to affected users.
  3. Alternative Solutions: In the event of a prolonged outage or disruption from a third-party provider, we will seek alternative solutions where feasible, such as transitioning to another service provider or temporarily rerouting services to ensure continuity.
7. We encourage users to remain aware of the potential impact of third-party dependencies on the services provided by Mrobotics. By using our platform, you acknowledge that certain factors affecting service availability, performance, and data integrity are beyond the control of Mrobotics, and you agree that Mrobotics cannot be held liable for losses or inconveniences resulting from such disruptions.
8. In the event of a significant service disruption caused by third-party providers, we will make every effort to keep you informed. We will communicate any major issues via email, platform notifications, or updates on our website. If you experience any issues with our services, we encourage you to reach out to our support team, who will assist you in resolving the issue as quickly as possible.
LEGAL BASIS FOR PROCESSING
1. The processing of your personal data by Mrobotics.in is conducted in accordance with the laws of India, ensuring that your information is handled lawfully and responsibly. The legal basis for collecting, using, and processing your personal data is grounded in the following Indian laws, including but not limited to:
  1. Information Technology Act, 2000 ("IT Act"): This legislation governs the use, collection, and disclosure of personal data within the digital space in India. Mrobotics complies with the provisions of the IT Act to ensure that your personal information is handled securely and that we follow all necessary data protection protocols.
  2. Digital Personal Data Protection Act ("DPDP Act"): As one of the primary frameworks for personal data protection in India, the DPDP Act regulates the processing, storage, and protection of personal data. We ensure that all data processing activities on the Mrobotics platform are conducted in accordance with the principles of lawfulness, fairness, and transparency as outlined in the DPDP Act.
2. The legal bases under which we may process your data include:
  1. Consent: Where you have provided your explicit consent for the collection and processing of your personal data, we rely on this consent to handle your data as outlined in this Privacy Policy. You have the right to withdraw your consent at any time, although this may affect the services we are able to provide.
  2. Performance of a Contract: Your personal data is processed in order to fulfill the contractual obligations of providing the Mrobotics services you have subscribed to, including the automation of your Lapu SIM and other associated services.
  3. Compliance with Legal Obligations: We may process your personal data to comply with legal and regulatory requirements under Indian law, including requests from law enforcement or government authorities.
  4. Legitimate Interests: In certain cases, we process your personal data based on our legitimate interests in ensuring the functionality, security, and improvement of our services. This includes maintaining the integrity of our platform, preventing fraud, and protecting the rights of both Mrobotics and its users.
3. By using the Mrobotics platform, you acknowledge that your data will be processed in accordance with the legal frameworks mentioned above, and that our operations are compliant with all relevant Indian laws governing data protection.
THIRD-PARTY LINKS
1. The processing of your personal data by Mrobotics.in is conducted in accordance with the laws of India, ensuring that your information is handled lawfully and responsibly. The legal basis for collecting, using, and processing your personal data is grounded in the following Indian laws, including but not limited to:
  1. The Mrobotics.in platform may contain links to third-party websites, services, or resources that are not operated or controlled by Mrobotics. These third-party links are provided for your convenience and to enhance your user experience. However, please be aware that once you click on a third-party link and leave our platform, we have no control over the content, privacy practices, or security measures of the external websites or services.
  2. The inclusion of third-party links on our platform does not imply endorsement, approval, or verification of the content, products, services, or privacy policies of those websites. Mrobotics does not assume any responsibility for the practices or policies of third parties, and we encourage users to exercise caution and review the privacy policies and terms of service of any third-party websites they visit.
  3. By accessing third-party websites through links on our platform, you acknowledge that:
    1. Mrobotics is not responsible for the privacy, security, or data protection practices of external websites. The collection and use of your personal data by these third-party websites are governed by their respective privacy policies.
    2. Mrobotics is not liable for any damages or losses that may result from your use of or reliance on third-party websites or services. This includes, but is not limited to, security breaches, data loss, or any other consequences that may arise from interacting with third-party content.
  4. Third-party websites may also use cookies, tracking technologies, or other data collection tools. These are outside the scope of Mrobotics’ control, and we encourage you to review the cookie policies of any third-party website you visit to understand how they collect and use your data.
  5. It is your responsibility to assess the trustworthiness of any third-party website or service before engaging with it. If you choose to access third-party links through our platform, you do so at your own risk. We recommend thoroughly reviewing the terms, privacy policies, and security practices of these third-party websites before providing any personal information or making transactions.
  6. If you have any questions or concerns regarding third-party links or how your data is handled by external websites, please contact our support team at support@mrobotics.in.
MODIFICATION
1. We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, legal requirements, or for any other reason. Any updates or revisions will be posted on this page, and in the event of significant changes, we will notify you via email or through a prominent notice on our platform.
2. Your continued use of Mrobotics.in after such changes are made constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data and any changes to our policies.
CONTACT US
1. If you have any questions, concerns, or feedback regarding this Privacy Policy, please don’t hesitate to contact us. You can reach our support team via email at support@mrobotics.in. We are here to assist you with any inquiries you may have regarding your privacy.